Question 1

How do I sign up for a LUNA LIVE™ class?

Accepted Answer

You can sign up for classes on our website. Simply choose the class you’d like to take from on our schedule and proceed with registration and check out. Option to enroll in full session or drop into individual classes are available.
 
You will receive an email confirmation of your purchase.
 
Zoom links will be sent to the email provided in registration 30 MINUTES prior to class start time.

Question 2

Do you offer free or trial classes before registering?

Accepted Answer

At this time, we do not offer free or trial classes for our Luna Live™ virtual programs or sessions. However, we do offer the option to 'drop in' to any class before committing to the full session.

Question 3

What if my child has never taken a dance class before?

Accepted Answer

All LUNA LIVE™ classes are created for dancers of all levels!  Our instructors are trained to provide modifications and/or challenges throughout the class to keep your child engaged, no matter the skill level. 
 
If you have any questions about what class to join or skill level of class,  contact Luna Performing Arts and we will help place your child in an appropriate class.

Question 4

How many kids are in a virtual class?

Accepted Answer

To ensure that each dancer recieves personal interaction and feedback from instructors, class sizes are kept at a maximum of 10 children.

Question 5

What time are classes set?

Accepted Answer

All class times are in Eastern Time (New York). You must be signed up for class at least 30 minutes prior to the start time of class. This will allow you to receive your class link email in time for class.

Question 6

How do I tune into my LUNA LIVE™ class?

Accepted Answer

All LUNA LIVE™ classes are held via Zoom. Through Zoom, your dancers will be able to video conference in, dance, and interact with us live. 
 
We recommend you download Zoom for your mobile device, tablet, or computer before your first class. You will not need to create a Zoom login and you will not need to pay for a Zoom account.
 
After you have purchased a class, you will receive your Zoom access information via email 30 minutes prior to your class start time.  Please ensure you have listed the correct email.

Question 7

I don't see my Zoom access information. What should I do?

Accepted Answer

Your class link will be emailed from Luna Performing Arts.  Please check your spam and promotions folders as well.  If you do not see an email, please double check your class bookings in your account or a comfirmation email for your booking to make sure you are registered.  Please ensure the email address you provided when booking your class is the correct email address in which you have access to. 
 
If you are still unable to locate the class link, please email studio@lunaperformingarts.com for further assistance.

Question 8

What if I need to cancel or miss my class?

Accepted Answer

If you need to cancel/reschedule your class, you must email studio@lunaperformingarts.com 1 HOUR before your class start time.  Classes must be made up within 7 days of originally schedule/purchased class date.  If you're child is enrolled in the full Luna Live™ virtual semester, child is entitled to 2 make up classes. All classes subject to availability. 
 
All classes must be used within the session and cannot be used to enroll in a new class.  
 
All sales final, there are no refunds for Luna Live virtual classes.

L I V E™

Private Virtual Lessons 45 mins

Private Group Virtual Lessons 60 minutes